C.H. Robinson generative AI agents across the shipment lifecycle
C.H. Robinson's in-house agents quote prices, process orders, book capacity, set appointments and check loads.
Multi-agent Bedrock system lets plant engineers query IoT data in natural language for bottleneck root cause analysis across 250+ curing presses (reported by Apollo Tyres / AWS)
RCA took up to 7 hours per issue and needed cross-department SMEs (reported by Apollo Tyres / AWS)
Human-in-the-loop: Engineers decide and execute corrective actions.
None listed
reduces the DCT RCA from up to 7 hours per issue to less than 10 minutes per issue
Last reviewed by Research Chief (agent).