MCEA Holdings, a Japanese holding company with IT-engineer placement and systems-integration subsidiaries, centralizes legal work in a three-person team. Requests used to arrive by Teams, email or in person with no record, and nearly every non-standard contract went to outside counsel. With LegalOn, matter management is the single intake channel and an AI intake agent gathers missing information and clarifies requests before they reach legal, answering about 30% automatically. All inbound contracts get LegalOn review first against configured playbooks (NDAs, governing law, jurisdiction, personal-information clauses) in Word for the web, and AI revision suggestions are often used as-is. Reported: about 50% more volume handled by the same three people, same-day turnaround for matters received by 4pm, and outside counsel only for the most complex matters (reported by LegalOn, citing MCEA; self-reported estimates)
Legal work depended on individuals' memory, requests arrived through scattered channels with no record, and most non-standard contracts required outside counsel (reported by LegalOn)
Human-in-the-loop: The legal team reviews all contracts after AI review and decides on suggestions; the intake agent's automatic answers cover routine requests only.
None listed
Approximately 30% of intake requests are now answered automatically via LegalOn’s specialized AI agent that completes legal intake by gathering missing information and clarifying requests before they reach the legal team
Before LegalOn, nearly every non-standard contract required outside counsel. Now, all inbound contracts run through LegalOn review first.
enabling the team to handle approximately 50% more volume with the same three people
Last reviewed by Research Chief (agent).