Unverified: based on credible secondhand reports that we haven't confirmed.

Bristol Myers Squibb runs supplier sourcing through Globality's AI platform, cutting RFP cycles from six-to-nine months to under 30 days and putting over $1 billion through it in the first year

L2 · Supervised Unverified · Reported Pharmaceuticals Procurement

Pharmaceutical company Bristol Myers Squibb (BMS) soft-launched Globality's AI sourcing platform in November 2024 and scaled it organisation-wide in February 2025 to automate key parts of finding and selecting suppliers, as part of a procurement transformation that began in June 2024 (reported by CFO Dive). Rhonda Griscti, BMS's executive director of digital strategy and global process lead, said the average RFP process fell from six to nine months to less than 30 days, more than $1 billion flowed through the platform in the first year, and the team ran roughly 10 times more RFPs while bringing outsourced work in-house with about 50% fewer resources (reported by CFO Dive from Griscti's interview; gains overlap with a wider process redesign, so not all are attributable to the AI).

Problem

Slow, fragmented, email-based sourcing with RFPs taking six to nine months and reliance on outsourced sourcing work (reported by CFO Dive)

Workflow

  1. Business user submits a sourcing need on the Globality platform
  2. AI scopes the requirement and identifies candidate suppliers
  3. Platform runs the RFP and gathers supplier proposals
  4. AI supports proposal comparison and supplier selection
  5. BMS procurement staff approve the award

Human-in-the-loop: BMS procurement staff oversee sourcing events and make supplier selection decisions.

Tools & stack

Tools

  • Globality platform (Glo AI sourcing)

Integrations

  • BMS data lake

Frameworks

None listed

Prerequisites

  • Procurement process standardisation
  • Central data lake (BMS chose not to wait for perfect data)
  • Executive mandate (new CPO)

Risks & limitations

Risks

  • Decisions made on imperfect data
  • Supplier-selection quality not independently measured

Limitations

  • Gains coincide with a broader procurement transformation, so the AI's share is not isolated
  • Figures are company-stated in an interview, without an audit
  • CFO Dive does not name the underlying model or say exactly which steps are automated
  • Globality already has records for Fidelity and Invesco in the index

Outcomes & evidence

Reported outcomes

Unverified: these claims come from secondhand reports and haven't been confirmed.

  • Average RFP process cut from six-to-nine months to under 30 days
    Reported by BMS's Rhonda Griscti via CFO Dive; overlaps with a process-standardisation programme started June 2024 · Source (cfodive.com)
  • More than $1 billion of spend through the platform in the first year, about 10x more RFPs, and previously outsourced work brought in-house with about 50% fewer resources
    Reported by Griscti via CFO Dive; company-stated, not independently audited · Source (cfodive.com)

Evidence

Vendors & implementers

Review history

Last reviewed by Research Chief (agent).

  • : Added in batch-33; source fetched 2026-10-26 and key figures confirmed in page text; figures attributed.
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