Ahold Delhaize USA's Indirect Center of Excellence is piloting Pactum AI agents to autonomously negotiate with select suppliers inside commercial guardrails, with Pactum reporting ROI within weeks and named executives describing encouraged early results (reported by Pactum / CPOstrategy / Ahold Delhaize USA)
Procurement received AI recommendations but still lacked execution capacity to negotiate routine supplier terms across the indirect base without adding headcount (reported by Pactum / Ahold Delhaize USA)
Human-in-the-loop: Governance and commercial guardrails set by procurement; strategic suppliers and exceptions remain with buyers; pilot scoped to select suppliers.
Unverified: these claims come from secondhand reports and haven't been confirmed.
Pilot of autonomous/AI-supported negotiations with select suppliers; ROI within weeks claimed by vendor; customer 'encouraged by results' Reported by Pactum / Ahold Delhaize USA / CPOstrategy · Source (pactum.com)
Goal of cost savings and capacity for strategic supplier work without added headcount Reported by Pactum / Ahold Delhaize USA · Source (cpostrategy.media)
AB InBev (Anheuser-Busch) ran a 45-day A/B pilot starting January 2021 of Transporeon Autonomous Procurement vs sequential e-auction for spot truckload, then scaled. 2021–era results: sustained double-digit spot-rate savings (>10% direct reduction), ~24 hours more lead time to capacity, and spot desk effort from 3–5 FTEs / 2+ hours daily to ~1 FTE exception management (reported by Transporeon case study)
Bel Brands USA used Bid Ops (now Arkestro) AI sourcing for RFP automation and supplier pricing feedback, reporting ~10% savings and ~25% faster sourcing (RFP cycles ~1 month vs 2–3) (reported by Bel Brands via CGT)
Boeing used Fairmarkit's AI sourcing platform across dozens of procurement teams and categories, eliminating 115,000 hours of sourcing cycle time annually; Fairmarkit cites Boeing among production customers graduating toward Total Agentic Sourcing (reported by Fairmarkit)
Pharmaceutical company Bristol Myers Squibb (BMS) soft-launched Globality's AI sourcing platform in November 2024 and scaled it organisation-wide in February 2025 to automate key parts of finding and selecting suppliers, as part of a procurement transformation that began in June 2024 (reported by CFO Dive). Rhonda Griscti, BMS's executive director of digital strategy and global process lead, said the average RFP process fell from six to nine months to less than 30 days, more than $1 billion flowed through the platform in the first year, and the team ran roughly 10 times more RFPs while bringing outsourced work in-house with about 50% fewer resources (reported by CFO Dive from Griscti's interview; gains overlap with a wider process redesign, so not all are attributable to the AI).
BT Sourced (BT Group procurement company) uses nnamu (acquired by Beroe) game-theory AI negotiation agents across categories/regions, reporting average ~15% savings with many events >20%, compressing negotiations from weeks/months to minutes ('hero in 20 minutes') (reported by Beroe / BT Sourced Head of Digital Procurement Garage)
CBRE uses Levelpath AI-native sourcing so teams describe a buy and generate RFx packages instantly, then AI evaluates proposals in any format; in one 42-location janitorial event, RFx build took 15 minutes, bid analysis under a minute, award in one meeting, launch a month early and 9% additional savings vs a historical 6–8 week cycle (reported by Levelpath / CBRE)