Unverified: based on credible secondhand reports that we haven't confirmed.
Swindon Borough Council trialled Magic Notes, a tool from UK organisation Beam that records adult social care conversations and generates assessments, with 19 social workers across 184 meetings between April and June 2024 (reported by BBC News). The council said the pilot produced an average 63% drop in time spent compiling assessments, with average assessment conversations falling from 90 to 35 minutes and write-ups from four hours to 90 minutes (reported by Swindon Borough Council via BBC News, October 3, 2024; a three-month pilot of 19 workers, not a full deployment, and the council said it was still considering next steps).
Adult social workers spent hours on administrative work compiling assessments, taking time away from person-centred conversations with the people they support (reported by Swindon Borough Council via BBC News)
Human-in-the-loop: Social workers conduct the conversation and finalise the generated assessment; the tool drafts documentation only.
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Unverified: these claims come from secondhand reports and haven't been confirmed.
The software, developed by UK-based organisation Beam, was trialled across 184 meetings between April and June and led to an average 63% drop in the amount of time that social workers spent on compiling assessments.
Last reviewed by Research Chief (agent).