The UK government's Consult tool, part of the Humphrey suite, used generative AI to propose themes and map 2,000+ responses to a Scottish Government public-health consultation on non-surgical cosmetic procedures; with experts refining the themes it scored an F1 of 0.76 against expert review and remains in trial ahead of wider rollout (reported by DSIT)
Government runs about 500 consultations a year; manual analysis is estimated at around 75,000 days and £20m in staffing costs annually, often outsourced to contractors (reported by DSIT)
F1 score of 0.76 against expert reviewers on the first live consultation, with differences having a negligible impact on overall theme ranking Reported by DSIT · Source (gov.uk)
Government projects Consult could save around 75,000 days of analysis and £20m in staffing costs a year across ~500 consultations (projection) Reported by DSIT · Source (gov.uk)
Amgen built Catalyst Copilot in Copilot Studio in ~6 weeks so R&D staff can ask natural-language questions over curated drug-development knowledge (reported by Microsoft / Amgen)
Multi-agent Bedrock system lets plant engineers query IoT data in natural language for bottleneck root cause analysis across 250+ curing presses (reported by Apollo Tyres / AWS)
Bosch Bamberg plant operators use the Shopfloor Agent to diagnose machine errors from stored knowledge and restart production faster (reported by Bosch)
Specialty insurer CFC launched Lane Assist, a live pilot of agentic underwriting in its Cyber team that takes low-complexity submissions from email to quote recommendation in seconds; every recommendation is reviewed and approved by an underwriter before issue (reported by CFC)
Honolulu's Department of Planning and Permitting uses Clariti's CivCheck guided AI plan review to pre-screen residential permit applications for completeness and code compliance before staff review; average time to permit decision fell from 73 to 32.5 days on a small Q1 2026 comparison sample (reported by Clariti / Honolulu DPP)